board / account
Petalfront
Florist marketplace · Tampa, FL · contact: Renee Calloway (Head of Marketplace Operations)
SEV-1 open — dispatch failures in two zones, perishable inventory, Mother’s Day weekend.
composite grade · weights per methodology
- On-time rate (30%)36
- Failure rate (20%)77
- Webhook endpoint health (25%)93
- Reroute rate (10%)57
- Cost efficiency (15%)76
Webhook endpoint: healthy 99.62% 2xx / 24h · 1 consecutive failures
delivery volume by month
- 2026-02 ·part2,448
- 2026-032,666
- 2026-042,685
- 2026-05 ·part1,800
·part — month clipped by the 2026-02-08 → 2026-05-08 dataset window; bars are not comparable to full months.
On-time trend, last 30 days
by zone · trailing 30 days
| zone | area | deliveries | on-time | failure | reroute | cost/del |
|---|---|---|---|---|---|---|
| 33602 | Downtown Tampa | 803 | 87.9% | 0.50% | 2.0% | $10.44 |
| 33609 | Westshore | 789 | 90.8% | 0.25% | 2.4% | $10.88 |
| 33629 | Palma Ceia | 734 | 90.9% | 1.23% | 2.3% | $10.87 |
| 33606 | Hyde Park | 692 | 88.5% | 0.58% | 1.7% | $10.45 |
| 33611 | South Tampa | 297 | 91.8% | 1.01% | 1.7% | $10.87 |
| 33647 | New Tampa | 255 | 92.5% | 1.18% | 2.8% | $12.45 |
Zone = 5-digit ZIP rollup, an analytics convention of this console, not a Burq product feature (ASSUMPTIONS.md A5).
by provider · trailing 30 days
| provider | deliveries | share | on-time | failure | cost/del |
|---|---|---|---|---|---|
| DashNow | 3,570 | 100.0% | 89.9% | 0.70% | $10.81 |
Provider names are invented; cost and performance curves are illustrative (ASSUMPTIONS.md A4).