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Axlebrook Parts

Auto parts distributor · Cleveland, OH · contact: Pete Okafor (Director of Distribution)

Webhook endpoint hard-down since Wed evening. Their ops team hasn’t noticed. We have.

D57
sev2Webhook endpoint returning 500 on every attempt — customer unawareopen · opened May 8, 9:12 AM ET · open case →

composite grade · weights per methodology

  • On-time rate (30%)72
  • Failure rate (20%)81
  • Webhook endpoint health (25%)0
  • Reroute rate (10%)78
  • Cost efficiency (15%)78

Webhook endpoint: failing 0.00% 2xx / 24h · 5,928 consecutive failures

delivery volume by month

  • 2026-02 ·part4,719
  • 2026-036,917
  • 2026-046,776
  • 2026-05 ·part1,724

·part — month clipped by the 2026-02-082026-05-08 dataset window; bars are not comparable to full months.

On-time trend, last 30 daysAxlebrook Parts on-time rate, last 30 days — last 89.3%, range 88.4%–97.4%

by zone · trailing 30 days

zoneareadeliverieson-timefailurereroutecost/del
44129Parma1,53391.2%0.72%1.3%$12.47
44113Ohio City1,49997.0%0.60%0.9%$9.27
44120Shaker Heights1,30395.0%0.46%1.1%$9.68
44134Parma Heights1,22292.0%0.33%0.8%$12.45
44102Detroit–Shoreway1,20294.7%0.75%1.4%$9.69

Zone = 5-digit ZIP rollup, an analytics convention of this console, not a Burq product feature (ASSUMPTIONS.md A5).

by provider · trailing 30 days

providerdeliveriesshareon-timefailurecost/del
Veloway4,00459.2%95.7%0.60%$9.53
DashNow2,63639.0%91.3%0.57%$12.42
Parcelet1191.8%96.6%0.00%$13.45

Provider names are invented; cost and performance curves are illustrative (ASSUMPTIONS.md A4).